Shipping policy

We currently ship to Australian addresses only.

Orders are usually dispatched the next working day, and use express delivery for orders over $100 which usually takes from 1-5 days. Once your package has been dispatched, we'll send you a tracking code by email.

Delivery is free for orders over $100. For orders under this amount, a flat $10 fee applies for delivery to anywhere in Australia.

As your order may be delivered by courier, we cannot send to PO Boxes or Parcel Lockers.

Returns and exchanges

Libertine Parfumerie hopes that you will be delighted with your order. However, if the product is faulty we are happy to offer a refund, exchange or replacement on all goods returned to us within seven days of your receipt of goods provided they are in their original, unopened and unused condition.

Please choose your purchase carefully as Libertine Parfumerie will not be able to accept returns on sale items or if you simply change your mind.

In the unlikely event you receive a faulty item, or a product that you have not ordered please email within five days of receiving your parcel.

Please use your invoice number as a reference and any contact email or phone numbers so that we can discuss the issue and return. Once we advise that a purchase may be returned we will issue you with a returns approval authorisation.

Items being returned must be in the original condition and packaging they were sent.

Returns must be received within 14 days from confirmation of the returns approval. Please include your invoice with your return and any refunds will be credited to the original method of payment.

Once you are issued with your return approval authorisation please return the goods to the address below:

Libertine Parfumerie Returns
Ground Floor, 55 Renwick Street
Redfern NSW 2016

Shopping with us

Yes! Simply write your choices in the notes field in the checkout bag. If your selection isn't available, we'll style a similar match for you.