Terms & Conditions

Introduction

These Terms and Conditions of Use apply to all eGift Cards issued by Libertine Parfumerie after 22 February 2022.

YOUR PURCHASE, REDEMPTION OR ATTEMPTED REDEMPTION OF AN E-GIFT CARD CONSTITUTES YOUR ACCEPTANCE TO BE BOUND BY THESE TERMS AND CONDITIONS OF USE AND AGREEMENT TO THE PRIVACY POLICY.

1. eGift Card Redemption & Exclusions

1.1 Redemption

Except for the exclusions listed in paragraph 1.2 (Exclusions) below, once loaded with value your eGift Card may be redeemed for purchases online at libertineparfumerie.com.au.

1.2 Exclusions

eGift Cards cannot be used to purchase eGift Cards or other tender.

2. Online eGift Card purchases

2.1 eGift Cards can be purchased from libertineparfumerie.com.au.

Pay for your eGift Card value with any major credit card or PayPal listed on our shopping cart page. You may also use Afterpay as a method of payment. Payment using an eGift Card is not accepted. The transaction will be completed when the eGift Card is activated and loaded with value.There may be a delay with the eGift Card activating in the system once loaded. During this delay, the eGift Card cannot be used for purchases.

3. Using your eGift Card

3.1 Making a purchase with your eGift Card

Your eGift Card may only be used to make purchases via libertineparfumerie.com.au. You CANNOT use eGift Card in Libertine Parfumerie retail stores.

Your eGift Card may only be used to make purchases up to the initial eGift Card value or the Remaining eGift Card Value. If you wish to make a purchase for an amount that exceeds the eGift Card value or the remaining eGift Card value, you must pay the excess using another payment method. No change will be given for any remaining eGift Card value. The remaining eGift Card value may be used in whole or part against future purchases until the eGift Card expires.

3.2 Exchanging items purchased with an eGift Card

Goods that are purchased solely, or in part with an eGift Card may be exchanged or returned subject to Libertine Parfumerie exchange and returns policy.

3.3 No cash advances

Libertine Parfumerie eGift Cards are not legal tender, account cards, credit or debit cards. You cannot obtain any cash advance with your eGift Card, redeem your eGift Card for cash or receive any portion of the remaining eGift Card value in cash.

3.4 Can I exchange my eGift Card?

You cannot exchange your eGift Card for a different denomination or type of eGift Card or for another tender, cash or discount.

4. Expiry, cancellation and re-issue of eGift Cards

There is a 3 year expiry date on Libertine Parfumerie eGift Cards, or until no amount remains on the Gift Card. Any balance that remains on the Gift Card after expiry will not be available for use. eGift Cards cannot be cancelled once they are issued except if their value is used. We reserve the right to correct the balance of your eGift Card if we believe that a clerical or accounting error has occurred.

5. Lost or stolen eGift Cards & your responsibility

We accept no Liability for errors in the email address provided to us at purchase of an eGift Card. We assume no Liability for the loss, theft or illegibility of eGift Cards. In the event of fraud, an attempt at deception or in the event of the suspicion of other illegal activities in connection with the redemption of eGift Cards on libertineparfumerie.com.au, we are entitled to close your Account and/or require a different means of payment. Gift Cards should be treated like cash. Lost or stolen cards will not be replaced or refunded. Your gift card cannot be reloaded and no refunds, store credits or cash will be provided for unused balances.

6. Refunding eGift Cards

For details of our complete refund policy click here.
For item(s) paid by both eGift card and credit card, you will be refunded on your credit card up to the amount of your initial card payment and the remaining amount will be refunded to your eGift Card as store credit.

7. Disruption

If, for any reason, this program is interfered with in any way or is not capable of being conducted as planned due to unforeseen circumstances, we reserve the right to change these conditions at any time and will provide at least 14 days’ notice by posting the changes on this website. If you have any questions or enquiries, you can contact us at shop@libertineparfumerie.com.au.